Refund & Cancellation Policy
Last updated: January 2026
Order Cancellation
Orders can be cancelled within 2 hours of placing the order. Once the order has been dispatched, it cannot be cancelled. To cancel an order, please contact us immediately at hello@milletbakehouse.com.
Returns
Due to the perishable nature of our products, we do not accept returns on food items. However, if you receive a damaged or incorrect product, we will gladly provide a replacement or refund.
Damaged or Incorrect Products
If you receive a damaged or incorrect product, please contact us within 24 hours of delivery with:
- Your order number
- Clear photos of the damaged/incorrect product
- Description of the issue
Refund Process
Once we verify your claim, refunds will be processed within 5-7 business days. The refund will be credited to your original payment method.
Non-Refundable Items
- Products that have been opened or consumed
- Products returned after 24 hours of delivery
- Products damaged due to improper storage by the customer
Contact Us
For refund-related queries, please contact us at hello@milletbakehouse.com or call +91 8904 26 1210.